Privacy Policy

Last Updated: 20 March 2025

Welcome to Larasoft’s Power BI application (“the App”). We are committed to protecting your privacy and maintaining the security of any personal information collected through the use of our App. This Privacy Policy explains how we collect, use, share, and protect your data when you use our App, as well as your rights and choices concerning your information. By using or accessing our App, you acknowledge that you have read and understood this Privacy Policy.

 

1. Scope

This Privacy Policy applies to personal information and other data collected via:

• The App published by Larasoft on Microsoft AppSource.
• Any related services, features, or content we provide in connection with the App.

This Privacy Policy does not apply to services, websites, or applications that we do not own or control, including any third-party products or services you may integrate with the App.

2. Information We Collect

We may collect the following categories of information:

1. Account and Profile Information

   • Basic identification details such as your name, email address, company name, or other contact details you or your organization provide when signing up or contacting us for support.

2. Usage Data

   • We do not track your usage of the data directly within our portal but Power BI may track your usage data.

3. Technical Data

   • We do not track your technical data apart from an error log that would include details about your browser when a refresh fails.

4. Data from Integrated Services

   • If you connect the App to other data sources or services (e.g., Azure services, corporate data sets), we do not collect or store the underlying raw data from those services. We may, however, process that data within Power BI’s infrastructure in order to deliver the functionality of the App. If you are installing it in your own Power BI environment and your Own Azure SQL database, we will not have any access to your data.

Note: The specific type of data collected depends on how you configure and use the App. We strive to collect only the minimum amount of information necessary to provide and improve the service.

3. How We Use Your Information

We use the information we collect for the following purposes:

1. Service Delivery

   • To operate, maintain, and provide the features and functionality of our App.

2. Support and Improvement

   • To investigate and address technical issues;
   • To improve the App and develop new features based on user feedback and usage patterns;
   • To respond to your inquiries, provide customer support, and send important administrative information.

3. Analytics

   • To analyse usage trends, measure performance, and understand which features are most frequently used, so that we can optimize the user experience.

4. Legal Compliance and Protection

   • To comply with applicable laws, regulations, or legal processes;
   • To protect against fraudulent or illegal activities, unauthorized access, and other forms of misuse.

4. Legal Basis for Processing (GDPR-Specific Clause)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under one of the following legal bases:

• Performance of a Contract: Processing your information is necessary to fulfill our obligations in providing services as described in our Terms & Conditions.
• Legitimate Interests: We may process your data to further our legitimate interests, including enhancing our services, ensuring security, and preventing fraud.
• Consent: Where required by law, we will obtain your consent for specific processing activities.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information in the following contexts:

1. Service Providers

   • With third-party vendors or service providers who perform functions on our behalf (e.g., cloud hosting, analytics). We only share the minimum necessary data, and these parties are contractually bound to use it solely for the purposes of providing services to us.

2. Legal Obligations

   • When required by law, regulation, or government request, or in response to a valid subpoena or legal process.

3. Business Transfers

   • In connection with a merger, acquisition, asset sale, or similar transaction. We will ensure appropriate confidentiality obligations are in place and notify you of any significant change in ownership or use of your data.

4. With Your Consent

   • We may share your data for other reasons if you agree to such sharing.

6. Data Retention

We retain personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it in accordance with applicable regulations.

7. Your Rights and Choices

Depending on your location and applicable law (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

1. Access and Correction

   • You can request access to your personal information and ask us to correct or update it if it is inaccurate or incomplete.

2. Deletion

   • You may request that we delete your personal information. Note that certain legal obligations or legitimate business interests may limit our ability to fully comply with such requests.

3. Objection and Restriction of Processing

   • You may object to certain processing activities or request that processing of your information be restricted.

4. Portability

   • You may be entitled to receive your personal information in a structured, commonly used, and machine-readable format.

5. Withdrawal of Consent

   • Where processing is based on consent, you can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us via our helpdesk. Details can be found within our portal. We will respond within the timeframe specified by applicable law.

8. International Data Transfers

If you choose to use our App from regions other than where our servers are located, please note that your information may be transferred outside of your country. Where required by law, we implement appropriate safeguards to ensure that your personal information remains protected to the standards required by the originating jurisdiction.

9. Security Measures

We take the security of your data seriously. While we cannot guarantee absolute security, we implement industry-standard technical, administrative, and organizational measures designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Examples of these measures include encryption of data in transit, limited access to data, and routine security reviews.

10. Third-Party Links and Integrations

The App may integrate with or contain links to external services and websites that are not operated by Larasoft. Your use of these third-party services is subject to their respective privacy policies and terms of use. We encourage you to review the privacy practices of any third-party service before providing any information.

11. Children’s Privacy

Our App is not directed towards individuals under the age of 16 (or other age defined by local law). We do not knowingly collect personal information from children. If you believe that a child under 16 has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be effective when we post the revised policy. We will provide notice of any significant changes if required by law. Your continued use of the App after the effective date of any changes indicates your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

• Email: help@larasoft.global

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

By using our Power BI App, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described. For further details, please also review our Terms and Conditions .